At least once every week, IT departments experience this exchange: "Have you heard about the new AI tool that promises to revolutionise their work?"

As is often the case, the market is filled with noise and empty promises about Artificial Intelligence (AI). According to recent McKinsey research, 78% of businesses currently utilize AI technologies - and that figure continues to increase rapidly.

Software promises to automate tasks, reduce workloads and "future proof" teams; however, not all solutions deliver on this promise; rather some are released quickly to capitalize on hype. Being aware of this distinction for IT businesses is key in remaining relevant.

AI is nothing new, yet within the pas...

Imagine someone mid-presentation with Zoom (or the room) fully engaged when, suddenly, their laptop freezes up causing an audible grunt from all participants in the presentation. Such tension creates tension which affects people's views of their job as a source of frustration.

Employee experiences matter more than ever when it comes to workplace culture and productivity. From login, clicking links, sharing documents or any other way they interact with employees on a daily basis - when these moments go smoothly morale increases while failure manifests in productivity losses and staff retention issues.

Deloitte found organizations with robust digital experiences saw a 22% increase in employee en...

Teams in the past relied on sticky notes and email threads to track tasks, but with modern hybrid workplaces and ever-evolving deadlines this approach no longer suffices; to stay on track effectively project management must now take precedence.

McKinsey reports that employees spend 28% of their workweek managing emails and another 20-25% searching for information or people who can assist.

This article introduces Microsoft Planner. A versatile tool, Planner can be used for everything from task management and project planning, to complex enterprise initiatives. Despite being easy-to-use and powerful enough to oversee multiple projects at the same time. With some assistance from an IT partner wit...

Just managing a small or midsize company requires wearing many hats. Time-consuming tasks, such as manually updating spreadsheets or seeking approvals can quickly consume your team. Microsoft Power Automate is one of the top solutions available today that can assist.

By 2024, 85% of business leaders will identify AI-powered automation as essential to driving productivity across industries.

Power Automate is designed to bring order out of chaos in both personal and IT services management environments. This guide will introduce how Power Automate works, how its capabilities can benefit you and how its automation capabilities enable workflow automation without requiring programming expertise.

What...

Have you ever imagined what your future workplace might look like?

Unsurprise! Generative AI is at work here!

Have you heard this term before? No doubt you have. This term goes far beyond being just another tech trend or buzzword.

Generative AI (Generated Artificial Intelligence)

Is a type of artificial intelligence which does more than analyse data; it also creates new things based on all the information accumulated over time, like text, images, code or even music. Generative AI relies on massive amounts of collected information in order to make new designs for anything it makes from them.

ChatGPT and Copilot use technology that is revolutionizing how businesses work. It has altered how we co...

Over the past several years, remote work has experienced dramatic transformation. What began as a temporary solution to keep operations running during global disruption is now part of many organizations' everyday operating practices - especially small businesses.

In today's fast-changing digital environment, outdated security protocols or good intentions alone cannot ensure compliance or compete effectively against threats that emerge quickly. Your security measures need to adapt as fast as they do so that they remain compliant and relevant in order to stay compliant and competitive.

This article will review the most advanced and up-to-date remote work security solutions for 2025. These strate...

Small business owners wear many hats. From handling customer queries to overseeing operations, AI-powered automation offers a solution for lightening your load. Thanks to technological advances, these tools have become more affordable and accessible than ever before, enabling business owners to automate tasks they once performed manually.

No need for expensive human staff or massive budget overruns when AI can do most of the legwork for you and streamline operations in no time, whether you are running your business alone or leading small groups. AI acts as your virtual assistant, improving efficiency while streamlining operations - perfect if you manage them alone!

This blog post will give you...

Are You Tired of Searching for Files Only to Forget the Name? Have You Tried Looking for files only to Forget their names?

You know it and you remember when it was written.

Windows Search seems to be failing you - it displays nothing pertinent and ten random web results, as well as one document from 2019 which has no bearing.

Doesn't that sound familiar?! It can be so irritating!

This is a common issue among teams that must manage multiple projects, files and folders simultaneously.

Microsoft has finally taken action.

Windows 11's new search update aims to make searching more conversational, eliminating the need to remember filenames; just type "find notes that I took for July project meetings", o...

Hackers are taking full advantage of digital technology to exploit our vulnerabilities. Hackers have become more sophisticated and creative in their attempts to gain entry to people's personal and professional accounts - weak passwords and phishing emails are popular methods employed by hackers but there are numerous lesser-known methods of gain.

What are the most commonly employed hacking techniques?

Hacking techniques have evolved significantly over time, taking advantage of technological advances and taking advantage of skills that people possess. Although hackers still employ brute-force attacks and traditional techniques for bypassing security measures, their approaches are becoming more ...

Are you frustrated that cyber attacks seem to be constantly in the news these days?

No, you aren't hallucinating.

Cyber attacks have quickly become the number-one risk for businesses across the world, surpassing even other risks as the top priority. Ranging from ransomware and data breaches to IT disruptions that halt operations completely, cyber threats are keeping business owners up at night - and with good reason.

Imagine losing access to your customer database, having sensitive information leaked out or being locked out of systems until paying a large ransom payment - these nightmares are becoming all too real for businesses of all sizes every day.

If your business falls victim to a cyber ...