Small business owners wear multiple hats. From customer support to operations management, AI-powered automation can lighten the load. Thanks to technological advances, these tools have become more affordable and accessible than ever, enabling business owners to automate tasks they once completed manually.

AI can take over many of the mundane, time-consuming and cost-consuming administrative duties for you, giving you more time to focus on other areas of your business. AI acts as a virtual assistant for you whether you run a solo operation or manage multiple groups - helping increase efficiency and streamline operations.

This blog post will help you better understand how AI can transform busine...

At businesses, the customer experience should always come first. Technology plays a pivotal role in shaping this experience - for better or for worse.

Customers will remain loyal to your brand if their experience with you is seamless, and this article will explore several tech solutions that could enhance the customer journey at your company.

Schedule Appointments and Simplify Scheduling

Scheduling and appointments can both be improved through self-service booking pages created with Microsoft 365, giving customers the convenience of being able to book themselves online. By connecting it directly with team calendars and synching automatic availability checks with email reminders you can eliminat...

Scheduling appointments is a widely used activity. Virtual appointments can be utilized by salespeople to answer customer inquiries, software companies offer live demos, and clients can book video sessions with telehealth therapists.

Microsoft Teams' recent feature, Virtual Appointments, will delight many groups. This new style of meeting is ideal for customer engagements and will soon be available on the platform.

Are you familiar with Teams or another online appointment platform? This new feature promises to streamline the experience for users.

What is Virtual Appointments for Teams?

Virtual Appointments offers a one-stop shop to manage customer engagements. Microsoft Teams makes scheduling, ...