IT Services Agreements or Block Hours of Support: Which Solution Works Best for Small Businesses?


"Managed Service" and "Block Hour Support" are two popular types of IT support for businesses. Here, we'll explore their differences as well as their advantages and disadvantages before helping you decide which will best suit your company.

What Is Block Hours Support (Block Hours)?

Block hours support is when you prepay one provider for certain services and amounts; such as hours in a block, or dollar amounts.

What are the advantages of block hours support?

Block hours of support is often more cost-effective than hiring your own staff, and experts in various fields are readily available to meet any requests quickly and efficiently. Furthermore, purchasing multiple hours at once could result in ...