Customers want convenience. In today's digital world, customers expect technology to make life simpler for them. Therefore, when creating webforms and POS systems you must consider the customer experience in mind.
People often leave companies when they are dissatisfied with how they have been treated. Their experience may not have been related to your products and services; perhaps they had trouble navigating your website or asked a question that wasn't answered satisfactorily.
Customers expect companies to make it simple for them to do business with your business. Companies who deliver on this promise tend to be 60% more profitable than those who don't, according to research.
Technology is es...