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Paying attention to customer experience will directly affect your bottom line. Companies that prioritize customer experience are 60% more profitable than those who aren't, as customers expect more from businesses they do business with in today's digital age. Companies who prioritize customer experience will see greater returns on their investments.

People can now order online and have it delivered directly to their homes the next day. To stay ahead of the technology curve, you need to utilize the appropriate tools.

Now is the perfect time to upgrade your customer experience, as 2023 draws closer. Cloud technology makes it possible to enhance customer satisfaction without spending a lot of mo...

Salespeople often struggle with data entry. Administrative tasks take away valuable time from customer interactions and reduce productivity levels, yet this data is essential for their work.

Recording customer orders, quotes and needs is essential for sales managers. Lead and sales reporting can assist them in knowing where to focus their efforts. Analytics also enable deals to be closed more quickly.

Microsoft has accepted this challenge and is about to unveil a brand-new digital experience for their sales team, Microsoft Viva Sales. These applications form part of Microsoft's "Viva" line and provide staff wellbeing solutions like Viva Insights and Viva Learning; as well as staff development...