Do your younger employees experience tech-shame?

temp-post-imageGen Z and some Millennial employees may not possess the technological proficiency that employers would like to see; this causes employers to experience feelings of 'tech-shame'.

Young workers raised on Snapchat, TikTok and Minecraft may lack the necessary skillsets for transitioning successfully into an office setting.

Recent research has revealed that one out of every five employees between 18-29 years old feel judged when facing technical problems at work, as opposed to only 1 in 25 employees over 40.

As is often the case in workplace environments with remote workers or mixed roles, better training should be offered to all employees - not only newcomers. Gen Zers may have come of age during t...

Trust can go a long way.

temp-post-imageMany employers mistakenly believe their employees cannot perform at their best without physically being present at work, yet managers can struggle with adapting to this new hybrid world. Unfortunately, this perception is far from being reality.

Research indicates that remote and hybrid work arrangements can often result in significant productivity gains; yet many organizations continue to impose office-only working policies.

Employers may feel unprepared to deal with the aftermath of recent years, and hope productivity will rebound after pandemic outbreak.

This could be seen as an antidote, since hybrid workers have demonstrated greater morale and creativity compared to pre-pandemic levels.

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Implementing smart IT purchases with an MSP

temp-post-imageBusiness technology solutions are plentiful. But selecting the ideal one can be challenging due to all the options available - this article provides helpful advice for making smart IT purchases.

These common factors could derail your smart IT purchase in 2023.

  • Many small and medium business owners lack technical knowledge. If purchasing decisions are solely determined by budget, this could result in tech that doesn't meet your requirements. Attractive marketing or charismatic salespeople may draw customers in; but technical knowledge should never be taken as granted!

  • Buyers tend to remain loyal to one brand or supplier. Unfortunately, this may not always be the best solution.

  • Even well-meaning b...

Discover how Microsoft 365 Copilot will transform M365 applications


Cloud computing has quickly become awash with advanced AI. Tools like ChatGPT and Bard have proven immensely popular among their users. Now developers are scrambling to add features that automate part of your job process - using contact data, they are creating follow-up lists or emails automatically.

AI-powered applications can do far more than automate processes; they're often used to design websites, write scripts and compose business correspondence - transforming office workflow at an unprecedented rate.

Microsoft is an industry-leading developer of office applications. At the forefront of introducing transformative technologies, they're set to make waves with Microsoft 365's major transfor...

Windows 8.1 has officially ended all support. Here's what you should be aware of in the meantime.


This cybersecurity issue affects both small and large companies alike, as many older computers still run outdated operating systems on which staff may only occasionally access. Furthermore, companies often rely on customized software that doesn't run on older OS versions for operations.

Cyberattacks can occur when an OS becomes outdated. This implies that it no longer receives support from Microsoft or any other developer, meaning there will no feature updates or security patches to address newly discovered vulnerabilities.

Windows 8.1 was the latest operating system to be discontinued by Microsoft in 2013. Released in 2013, this OS was officially retired on January 10, 2023 with a warning s...

What are the advantages and drawbacks of tracking your employees' every digital movement?


Employers around the world have had to adjust since the pandemic. They've had no choice but to change how their employees work, and remote work is here for good - both employees and organizations can gain from this hybrid and work-from-home revolution.

Remote work can be a cost-effective solution, and employers who allow flexibility will find that their employees' morale and productivity levels increase.

Statistics show that most organizations will support remote work.

  • 16% of remote companies

  • 40% of employees support remote/hybrid office work

  • 44% of respondents do not permit their employees to work remotely.

Remote work offers many advantages, but also presents challenges. Remote workers pose cybe...

Are you looking for ways to balance user productivity with reliable authentication protocols? Look no further - here are five solutions.


At offices, it can be a constant battle to maintain an equilibrium between security and productivity. Allowing too much freedom on your network could put users at risk; conversely, too many security gates may lead to decreased output.

Finding a balance between them is achievable, though not always easy. Both are essential for organizations - not one over the other.

Microsoft recently reported on a serious lack of authentication security in Azure Active Directory. Only 22% of users had multi-factor authentication enabled, leaving more than three quarters at much greater risk for account breaches.

Why do organizations still ignore security protocols like multi-factor authentication (MFA)? MFA ca...

7 Tips to Implement VoIP for a Productive Office


Global pandemic has underscored the significance of being able to manage a business remotely. Cloud solutions such as Google Workspace or Microsoft 365, along with VoIP (Voice over Internet Protocol), phone systems are now essential for this.

VoIP technology enables companies and customers to stay in contact. Employees can work remotely while still answering the company's phone. No matter where an employee is situated - at work or home - callers will have the same experience regardless of location.

Old landlines are inefficient when people work from home. Businesses have adopted VoIP as a cost-saving measure and necessary for survival.

Microsoft reports that 82% of companies have experienced s...

5 Mistakes Companies Make in the Digital Workplace


Companies across the globe were forced to adapt their business models in light of the pandemic. The traditional model, where everyone worked in one office together, no longer worked and many firms had no choice but to switch over to remote working.

Estimates suggest that 70% of full-time employees worked from home during the worst pandemic. Even now, remote work remains an option; 92% of respondents expect to do so at least one day per week.

Businesses have had to reevaluate their policies and tools in response. Many firms have had to alter how they work, transitioning to a digital cloud workspace for hybrid teams.

This transition has brought with it many new advantages, such as:

  • Employers and ...

Microsoft Productivity Score Overview


No matter where employees work, it can be challenging to measure productivity. How do you guarantee they're using their tools efficiently and how can you encourage them to adopt best practices?

These are the questions managers often ask. Managers can become blind to important details, hindering their team's empowerment. You cannot simply grade productivity by clocking in/clocking out.

It is essential to assess the impact and value of employees in today's mobile and hybrid workplaces. But you also need to take into account what might be hindering great employees from performing their best work.

Employees unfamiliar with technology tools may take longer to adapt. They might continue doing things...